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Products

Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship to all provinces within South Africa. For exports, please contact us directly at warehouse@yellowlemontree.co.za

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Send us an email to warehouse@yellowlemontree.co.za with your request. Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

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